Frequently Asked Questions
Everything You Want to Know About nimblefish (and Maybe a Few Things You Didn’t Think to Ask)
Got questions? We’ve got answers. Whether you’re wondering how our subscription-based web design works, what’s included in our hosting, or how AI can help your business, you’re in the right place. Scroll down to get the details—no jargon, no fluff, just clear, helpful info.
Your Website Questions, Answered
We know that choosing the right web design agency can feel like navigating deep waters (without a life jacket). That’s why we’ve put together this handy FAQ section. Whether you’re a first-time website owner or a seasoned pro looking for a better solution, we’re here to make things simple. If you don’t see your question below, just reach out—we’re happy to chat.
About nimblefish
What makes nimblefish different from other web design agencies?
nimblefish takes a fresh, no-nonsense approach to web design and marketing. We offer subscription-based website plans with clear, predictable costs—no massive upfront fees or hidden charges. Our sites are designed to grow with your business, and you always own your website. Plus, we integrate AI solutions to help automate tasks and boost engagement.
Do I really need a professional website for my business?
Short Answer: Yes.
Long Answer: A professionally designed website builds credibility, attracts customers, and helps your business grow. A DIY site can only take you so far—nimblefish ensures your site looks great, functions smoothly, and actually helps you get leads.
Who owns my website if nimblefish builds it?
You do! We believe in a "no handcuffs" approach. Unlike some agencies that lock you into proprietary systems, your website is 100% yours. If you ever decide to move it elsewhere (though we hope you don’t!), you are able to do so.
Website Plans & Services
How does your subscription-based web design work?
Think of it like a gym membership—but for your website. Instead of paying a huge upfront fee, you get a professionally designed website for a predictable monthly cost. We handle updates, security, and ongoing improvements, so your site stays fresh without any extra hassle.
What’s included in the Steelhead Plan?
The Steelhead Plan is our premium subscription for businesses that want more than just a website—it includes enhanced design features, ongoing marketing support, and integrations with tools like CRM systems, AI chatbots, and more. It’s designed for businesses that need a flexible, high-impact online presence.
Can you customize a website outside of your subscription plans?
Yes! If you need something fully custom, we offer bespoke web design services. Whether you have a complex vision, specific integrations, or just want a one-of-a-kind website, we can make it happen.
Do you offer eCommerce websites?
Absolutely. Whether you need a simple online store or a fully integrated eCommerce system, we build WordPress-based online shops that are secure, scalable, and easy to manage.
What if I need to make updates to my site later?
That’s what we’re here for! Our subscription plans include ongoing support and updates, so you don’t have to worry about keeping your site fresh. If you're on a custom plan, we offer flexible support options to fit your needs.
Hosting, Security & Support
Do you provide hosting and maintenance?
Yes! We offer secure, optimized WordPress hosting with 24/7 monitoring, regular updates, and security patches. No need to stress about downtime, slow load speeds, or hacking attempts—we’ve got it covered.
Will my website be mobile-friendly?
Without a doubt. Every site we build is fully responsive, meaning it looks and works great on desktops, tablets, and smartphones. Because let's be honest—most of your customers are browsing on their phones anyway.
What happens if my website goes down?
Our hosting includes 24/7 monitoring, so if something goes wrong, we’re on it fast. If you're hosting elsewhere, we can still offer support, but we always recommend keeping your site with us for peace of mind.
AI & Integrations
Can you integrate AI tools into my website?
Yes! From AI-powered chatbots to automated scheduling, content generation, and customer insights, we help small businesses work smarter—not harder. If you're curious about how AI can help your business, we’d love to chat.
Can my website connect with my CRM, booking system, or other tools?
Definitely. We specialize in website integrations, whether you need to sync with HubSpot, Calendly, QuickBooks, or other business tools. Your website should work for you, not create extra work.
Getting Started
How long does it take to build a website?
It depends on the complexity of the project, but most of our subscription-based websites launch in a few weeks. Custom projects may take longer, depending on the scope. Either way, we move fast without cutting corners.
How do I get started with nimblefish?
Easy! Just contact us to schedule a consultation. We’ll discuss your needs, recommend the best plan, and get your project moving. No pressure, no gimmicks—just great websites.
