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Frequently Asked Questions

Below are answers to some of the most common questions we get here at nimblefish. Have a look and reach out to us with any other questions you may have.

All websites that we create are built on WordPress. nimblefish offers comprehensive web design and development services, including website creation, strategy consulting, and ongoing site maintenance. Our goal is to provide small businesses with high-quality, affordable, and scalable web solutions.

The robust nimblefish monthly subscriptions, our Website Plans, are built to be flexible and incorporate the features and the value that your business requires.

There are options available for nearly any business need:

  • The Goldfish Plan: business card website
  • The Red Snapper: Includes 5 pages built
  • The Barracuda: Includes 10 pages built
  • The Tiger Shark: Includes 20 pages built

The Classic Charter is a more traditional agency approach. There is no monthly subscription and up-front design and development fees apply.

At nimblefish, we’ve streamlined our processes and leveraged the latest technology to deliver high-quality web design and development services efficiently.

Our subscription model allows us to spread costs over a predictable, monthly fee, ensuring affordability without compromising on quality.

By focusing on small businesses, we’ve designed our plans to be scalable and customizable, offering exactly what you need without any unnecessary extras.

This approach ensures that you get top-notch service at a fraction of the cost of traditional web design firms, making professional web presence accessible to everyone.

Absolutely! We understand that every business is unique, so we offer customizable options within our plans to better fit your specific needs. Contact us to discuss your requirements.

No, there are no setup fees or hidden costs. We believe in transparent pricing. What you see is what you get, with no unexpected charges. Subscription levels include a specific number of pages included for new websites. Additional pages can be added à la carte.

nimblefish begins the web design process with a new customer questionnaire. From the time we receive answers to all of the questions, as well design assets, such as logos, the typical turnaround time for a new website is 10 days.

Getting started is easy! Simply contact us through our website or schedule a consultation. During our initial meeting, we’ll discuss your needs and get you onboarded to the right subscription plan.

You can change or cancel your subscription at any time. Just contact our support team, and we’ll assist you with the process. We aim to make it as hassle-free as possible.

We provide ongoing support for all our clients.

There are different kinds of support:

  • Tech Support: Unlimited support. This includes technical issues on the website, ongoing software maintence we do every month behind the scenes, daily website backups, and addressing issues that you encounter.
  • Consulting Support: Each plan includes a range of hours for dedicated time that your Charter Boat Captain  is available to meet or perform changes on your website.

Sometimes needs will arise that require more dedicated support time. When helpful, nimblefish also offers bulk support hours for purchase. Contact us to learn more.

E-Commerce is complex. nimblefish offers solutions on which a e-commerce website can be built, whether it is “E-Commerce Lite” or “Full E-Commerce.” 

E-Commerce websites are considered Special Projects and would fall under the “Classic Charter” category.

Contact us for an estimate on your E-Commerce website.

Yes, we offer robust e-commerce solutions as part of our Standard and Premium plans. These include setting up online stores, integrating payment gateways, and ensuring a seamless shopping experience for your customers.

Absolutely! Every website that we create incorporates SEO best practices and your content is optimized and indexed by Google. 

When you have specific goals and keywords for which you want to rank, this is considered a “SEO Campaign” that requires strategic research and ongoing effort in order to work towards the desired results.

We’re happy to discuss your SEO goals and make the best recommendations. 

nimblefish builds all of our clients’ websites on WordPress. We believe that YOU own your website and want you to have full control and the ability to make changes on your own as you wish.

Prefer to have us make changes? That’s why we have hours allotted for you each month for content changes. Just reach out to us and we can get it done for you!

Yes, all websites designed by nimblefish are fully responsive and optimized for mobile devices to ensure a great user experience across all platforms.

Of course! We can help revamp your existing website to improve its design, functionality, and performance. Contact us to discuss your specific needs.

Every plan that nimblefish offers includes WordPress website hosting service. Website hosting comes with the daily website backups, industry-standard web security, free SSL configured (that’s what gives you the secure “https://”), and ongoing website software updates.

Part of our unlimited technical support and website maintenance is focused solely on your website’s security.

nimblefish prioritizes website security by implementing the latest security protocols, regular software updates, and continuous monitoring. 

Every client receives world-class web security protocols configured on their website.

Yes, we offer domain registration services, but honestly, for your own flexibility, we recommend you purchase your own domain through a registrar such as GoDaddy. We are happy to help you through this process.

No problem! We can discuss your specific requirements and provide a custom solution to include the features you need. Contact us to discuss further.
We handle all website maintenance and updates for you. This includes software updates, security patches, and content updates as per your chosen plan. Regular maintenance ensures your website runs smoothly and stays secure.

Our design process involves an initial consultation to understand your needs, followed by design mockups, revisions based on your feedback, and final development. We keep you involved at every stage to ensure the final product meets your expectations.

nimblefish offers a unique combination of affordable pricing, flexible subscription plans, and personalized support. We aim to provide boutique-style expertise with the reliability of a subscription model, ensuring no surprise fees and predictable monthly costs.

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