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Too many hands on your website.

Homeowners compare two or three companies before they call. Here's what we built for Katz Roofing, family owned since 1959, so its website wins that comparison.

By Ash Harris4 min readWeb Design
Built and launched. Too many hands on your website. Adrian Harris's photograph of Madison, Sarah, Mike and Andy of Katz Roofing & Siding in their office, under a roof line in Katz red. The Katz Roofing & Siding logo, the nimblefish mark and nimblefish.net.

Nobody sets out to build a complicated website. It just happens. Someone builds it, someone else adds to it, a few more people help along the way, and years later it's held together by more hands than anyone can count. Nobody's holding the whole thing. And you've got roofs to put on.

Sarah Reed, who runs the office at Katz Roofing & Siding, put it simply when we first met: it had started to feel like too many hands. Katz has been earning homeowners' trust in mid-Michigan since 1959. Its website needed to work as hard as its crews do.

So we took it down to one pair of hands. Here's what that looks like now, and what it could look like for you.

Found when homeowners ask AI

More and more homeowners don't scroll through search results. They ask an assistant: who's a good roofer near Hastings? The businesses that come up are the ones the assistant can actually understand.

A reputation like Katz's takes decades to build. It shouldn't be hard to find. So the new site is built for the way people look for a contractor now: search engines and AI assistants can tell exactly who Katz is, what it does and where it works, from Battle Creek to Lansing to Hastings. It's the work at the center of our AI search optimization.

The story only you can tell

Every contractor says quality and service. Homeowners stop hearing it. What they remember is the specific thing nobody else mentions.

Katz has plenty of those, so we put them on the page: a walk through the day the crew is at your house (opens in a new tab), down to the magnets they run across the lawn before they leave; a plain guide to what a roof costs (opens in a new tab) and how to compare two estimates; the people a homeowner will actually work with, in real photographs. Your strengths are already there. We make sure a homeowner sees them before they choose.

The Barry County courthouse in Hastings and its new roof, seen from the air among fall trees.

One voice, one look, everywhere

When a business has had many hands on it, it starts to sound like many businesses. Our process draws out your voice, the way you'd explain your work to a neighbor, so your website sounds like you, and so does everything else you put your name on. For Katz, that's a family company that's been on Michigan roofs for sixty-seven years, and every page looks and sounds like one.

One partner, the whole picture

Make changes yourself whenever you like, or hand them to us. Some of our clients edit their own sites and publish their own articles; others send every change our way. Either way, one partner knows the whole site, keeps it consistent as it grows, and keeps track of who has access to what. Every change lands with someone who knows the whole thing.

Mike and Sarah Reed standing together on a lawn in front of a house with a new roof.

Modern, and built to last

The new site is built on the modern foundation we use for every client: quick on a phone, secure, and easy to grow as Katz adds towns and services. And moving off the old WordPress site didn't cost Katz anything Google already knew, so the new site started ahead, not over. That's part of every move off WordPress we do.

One pair of hands

Your website should be the easiest part of your business: found when people ask, clear about what makes you different, and looked after by someone who knows the whole thing. That's what Katz has now. Take a look at katzroofing.com (opens in a new tab) and our other recent sites on our Work page, then let's talk about yours.

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common questions

A few questions we hear often.

What should a roofing company's website include?

Real photos of your team and your finished work, a plain explanation of what happens on the day of the job, your warranty in plain words, the towns you serve, and an easy way to call or request an estimate from every page. Homeowners are comparing two or three companies, so the site's job is to answer their questions before they have to ask.

Do I need professional photos for my website?

They make the biggest difference a site can show. A homeowner who has already seen the person writing the estimate, and the work that crew has finished, already knows who's coming. We bring the photographer.

Do I have to write my own website?

No. Our process draws out how you talk about your work, and we write every page in your voice for you to review. Most owners find talking about their business much easier than writing about it.

Will my old web addresses stop working when I get a new site?

They don't have to. Before launch, we make sure every page people and search engines already know leads to its new home, so nothing they've bookmarked or found turns into a dead end.

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